Executive Orders

Town Board Meeting Videos

The video of the Town Board meeting from Wednesday March 25, 2020 has been uploaded to the Town website and is now available for viewing. Please click the link below to view this and other Town Board agendas, minutes, and meeting videos.

Erie County, NY Department of Health: Coronavirus Information


All Town of Amherst Board and Committee meetings (with the exception of the Town Board) will be cancelled for 30 days through April 14, 2020 or until further notice. In addition, Amherst Town Hall at 5583 Main Street is closed to the public and public access will be by appointment only.

  • Town Clerk: 716-631-7021 - 9:00 AM - 2:00 PM (until further notice)
  • Assessor: 716-631-7038
  • Building Department: 716-631-7080
  • Planning Department: 716-631-7051
  • Purchasing/Contracts: 716-631-7007
  • Bids: 716-631-7007
  • Human Resources: 716-631-7025

For all other appointment requests, please call 716-631-7013 or 716-631-7032.

Town of Amherst Courts and Village of Williamsville Courts

All non-essential Town and Village of Williamsville court functions have been POSTPONED and all Town and Village Court buildings are CLOSED. Please see this Press Release for details

Bid Openings

Town of Amherst bid openings will be live streamed and recorded. The public will not be allowed to attend bid openings in person. Please see the links below for either the live stream or recordings. All bids are due according to their published times. The bid openings for Tue., March 23, 2020 will begin at 12:30 PM.

Amherst IDA

Amherst Schools & Education

** Cancellations, Postponements, and Contact Information **

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Central Fire Alarm /  Department Overview

The Amherst Central Fire Alarm Office is the central agency assigned to dispatch the fire, rescue and emergency medical first responder units for 16 volunteer fire departments covering 158 square miles of territory over the northern portion of Erie County in the Towns of Amherst, Clarence, Newstead and the Villages of Williamsville and Akron. 18,374 emergency requests for assistance are dispatched each year with the office processing over 130,000 incoming and outgoing telephone calls. 

Supervising Fire Dispatcher Stephen W. Matisz, Jr. manages the office, staffed by 12 full-time Certified Emergency Medical Dispatchers. Most of the dispatchers are firefighters in the Town of Amherst and have over 300 years of combined fire service experience, many of these years in the officer ranks with some of the dispatchers having served as the Chief of their respective department. 

The dispatchers are recognized as emergency service professionals who play a key role on the fire/rescue team. They are trained to deal with a variety of emergency situations and to interact, assist and coordinate resources with the firefighters on the scene at various emergency scenes. They regularly attend training schools to keep abreast of the ever changing fields of the fire service. They are the calming voice you hear on the other end of the phone when you call for help;  providing pre-arrival instructions so you can begin to provide care or give you directions to get you out safely. Working as a team they receive emergency requests for assistance and dispatch the required emergency response simultaneously. 

In the early days of 1962 the dispatch office conditions were very cramped but as we move forward into the 21st century the fire dispatch will see some more significant changes to their operations as they saw with their move to their current operations center in 1979. Additional radio frequencies have been obtained for the fire service, great advances in computer technology and state-of-the-art work stations will only enhance the operations of this very professional and dedicated staff of fire service specialists. They are the first and most important link in the chain of survival.

For information on how to obtain a copy of a fire, emergency medical report or arrange for a tour of the office, contact Amherst Fire Control on their Administrative line at (716) 689-1212.

About Amherst

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000.

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Americans with Disabilities Act (ADA)

The Town of Amherst ADA Coordinators are Robert McCarthy (Director of Human Resources) and Mark Berke (Commissioner of Buildings).

Click for more information about ADA.

Website Contact

The Town of Amherst takes great pride in providing useful, timely and accurate information through its official website. We encourage public participation in our website and ask that you provide your feedback to help us make our site even better. Contact the website administrator at toawebsite@amherst.ny.us.

Get in Touch

  • General Information:
    (716) 631-7000
  • Email:
  • Address:
    Municipal Building (Town Hall)
  • 5583 Main Street
  • Williamsville, NY 14221