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The following list includes commonly requested information or questions in a alphabetized list. If you cannot find what you're looking for, please contact the Web Developer for assistance. We are always looking for suggestions to improve the experience of our website visitors, so please forward you suggestions as well.


Assessment Information
Assessor's Office
(716) 631-7038
Low Income / Senior Tax Exemptions
Assessor's Office
(716) 631-7038
STAR Program
Assessor's Office
(716) 631-7038
Tax Exemptions
Assessor's Office
(716) 631-7038
Easements
Attorney
(716) 631-7030
Land Donations
Attorney
(716) 631-7030
Right-of-Way Inquiries
Attorney
(716) 631-7030
Town Prosecutor (Vehicle & Traffic Matters Only)
Attorney
(716) 631-7030
Report an Accident with a Town Vehicle
Attorney's Office
Building Inspection
Building
(716) 631-7080
Building Permits
Building
(716) 631-7080
Flood Hazard Area
Building
(716) 631-7080
Foundation
Building
(716) 631-7080
Insurance Certificates
Building
(716) 631-7080
Sidewalks
Building
(716) 631-7080
Zoning / Building Compliance
Building
(716) 631-7080
Fire / Medical Emergencies
Central Fire Alarm
*911
Non-life Threatening Emergencies
Central Fire Alarm
(716) 689-1212
Homebuyer Assistance
Community Development
(716) 631-7082
Homeowner Rehabilitation
Community Development
(716) 631-7082
Subordinated/Consensual Liens
Community Development
(716) 631-7082
Tax Bill Calculations
Comptroller
(716) 631-7005
Vendor Payment
Comptroller
(716) 631-7005
Councilmembers
Councilmembers
(716) 631-7013
Town Board
Councilmembers
(716) 631-7013
Emergency Management
Emergency Services
(716) 631-7121
Flood Hazard Area
Engineering
(716) 631-7154
Public Improvement Permit
Engineering
(716) 631-7154
Sidewalks
Engineering
(716) 631-7154
Water in Basement
Engineering
(716) 631-7154
Sanitary Backups
Engineering Department
(716) 631-7157
Sanitary Backups
Engineering Department
(716) 691-9771
Sanitary Sewers
Engineering Department
(716) 631-7154
Barbecue Grills
Fire Safety
(716) 631-7140
Fire / Carbon Monoxide Detectors
Fire Safety
(716) 631-7140
Fire Pit
Fire Safety
(716) 631-7140
Fire Prevention / Complaint
Fire Safety
(716) 631-7140
Fire Protection Equipment
Fire Safety
(716) 631-7140
Open Burning
Fire Safety
(716) 631-7140
Smoke Detectors
Fire Safety
(716) 631-7140
Storm Sewers
Highway
(716) 631-7117
Street Lights
Highway
(716) 631-7117
Employment Application
Human Resources
(716) 631-7025
Erie County Employment
Human Resources
(716) 631-7025
Jobs / Employment
Human Resources
(716) 631-7025
Summer Employment
Human Resources
(716) 631-7025
Compost / Mulch
Non Town
(716) 689-1280
Electric Power Outage
Non Town
800-867-5222
Service Request regarding NY State
Roads, Trees, etc. List of State Roads
Non Town
(716) 684-6180
Underground Utilities
Non Town (Dig Safely)
(800) 962-7962
Condo Associations Issues
Non Town (Erie County BAR Association)
(716) 852-3100
Emancipated Minors
Non Town (Erie County BAR Association)
(716) 852-3100
Landlord Issues
Non Town (Erie County BAR Association)
(716) 852-3100
Neighbor Issues
Non Town (Erie County BAR Association)
(716) 852-3100
Pro Bono Attorneys
Non Town (Erie County BAR Association)
(716) 852-3100
Real Estate
Non Town (Erie County BAR Association)
(716) 852-3100
Wills / Estates
Non Town (Erie County BAR Association)
(716) 852-3100
Criminal Matters
Non Town (Erie County D.A.)
(716) 858-2424
Water Main Break
Non Town (Erie County Water Authority)
(716) 849-8484
Erie County Department of Health
Non Town (Erie County)
(716) 858-7690
Household Hazardous Waste
Non Town (Erie County)
(716) 858-6800
Police Officer Exam
Non Town (Erie County)
(716) 858-8484
Donating Computer / Printer
Non Town (Goodwill)
(716) 854-3494
Donating Paint, Tools, etc.
Non Town (Habitat for Humanity)
(716) 852-6607
Medicare
Non Town (Medicare)
(800) 633-4227
Veteran's Affairs
Non Town (NYS Veteran's Affairs)
(716) 632-4190
Social Security
Non Town (SSA)
(800) 772-1213
Post Office
Non Town (USPS)
(800) 275-8777
Post Office: Amherst (Bailey Avenue)
Non Town (USPS)
(716) 831-8651
Post Office: East Amherst (Transit)
Non Town (USPS)
(716) 688-9595
Post Office: Getzville (Millersport)
Non Town (USPS)
(716) 689-8874
Post Office: Williamsville (Sheridan)
Non Town (USPS)
(716) 632-0421
Island Park
Non Town (Village of Williamsville)
(716) 632-4120
Old Home Days
Non Town (Village of Williamsville)
(716) 632-4120
Village Building Permits
Non Town (Village of Williamsville)
(716) 632-4120
Website
Office of Information Tech
(716) 631-7029
Supervisor's Office
Office of the Supervisor
(716) 631-7032
Town Tree
Parks
(716) 631-7117
Rezoning
Planning
(716) 631-7051
Site Plans (Major and Minor)
Planning
(716) 631-7051
Animal Control or Complaint
Police Department
(716) 689-1311
Garbage / Yard Waste Collection
Refuse Control
(716) 631-7119
Garbage Collection
Refuse Control
(716) 631-7119
Garbage Tote / Recylcing Bin
Refuse Control
(716) 631-7119
Leaf Collection
Refuse Control
(716) 631-7119
Recycling
Refuse Control
(716) 631-7119
Rodent Control
Refuse Control
(716) 631-7119
Adult Day Care
Senior Services
(716) 689-1403
Amherst Senior Citizens Foundation
Senior Services
(716) 636-3055
Home Care Services
Senior Services
(716) 636-3050
Meals on Wheels
Senior Services
(716) 636-3065
Senior Outreach Services
Senior Services
(716) 636-3070
Transportation or Van Services
Senior Services
(716) 636-3075
Birth Certificate
Town Clerk
(716) 631-7044
Death Certificate
Town Clerk
(716) 631-7044
Disabled or Handicapped Parking Permit
Town Clerk
(716) 631-7021
Dog Licenses
Town Clerk
(716) 631-7021
Marriage License
Town Clerk
(716) 631-7021
Snow Plowing Permits
Town Clerk
(716) 631-7021
Tax Information
Town Clerk
(716) 631-7021
Court Matters
Town Court
(716) 689-4200
Small Claims Matters
Town Court
(716) 689-4218
Bassett Park
Youth and Recreation
(716) 631-7132
Eggertsville Youth and Community Center
Youth and Recreation
(716) 446-9170
Town Shelters
Youth and Recreation
(716) 631-7132

About Amherst

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000.

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How to use our site

Americans with Disabilities Act (ADA)

The Town of Amherst ADA Coordinators are Robert McCarthy (Director of Human Resources) and Mark Berke (Commissioner of Buildings).

Click for more information about ADA.

Website Contact

The Town of Amherst takes great pride in providing useful, timely and accurate information through its official website. We encourage public participation in our website and ask that you provide your feedback to help us make our site even better. Contact the website administrator at toawebsite@amherst.ny.us.

Get in Touch

  • General Information:
    (716) 631-7000
  • Email:
    toainfo@amherst.ny.us
  • Address:
    Municipal Building (Town Hall)
  • 5583 Main Street
  • Williamsville, NY 14221