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Social Caseworker (Sr. Citizens) (Full Time)

Senior Services

Description of Duties

Evaluates individuals who appear to be experiencing social, emotional or behavioral problems and assesses mental status and need for further counseling or other intervention;

Monitors individuals demonstrating problematic behavior;

Provides short-term psychotherapeutic counseling to individuals and social group work services to senior citizens experiencing difficulties adjusting to aging, disability, loss, etc.;

Works with and may provide psychotherapeutic counseling to families of senior, when indicated;

Refers individuals determined to require further clinical intervention to appropriate community resources;

Makes home visits to evaluate social, health and psychological needs;

Refers clients to appropriate resources and provides follow through to assure that needed services are received;

Works cooperatively with other staff to assure coordinated service delivery;

Provides in-services training to senior center staff regarding identification of individuals with social, emotional or behavioral difficulties and appropriate handling and intervention;

May supervise students and para-professional staff;

Attends and participates in staff meetings and supervisory conferences;

Develops and maintains required records and statistics;

May be required to attend inter-agency meetings;

Responsible for maintaining professional development through participation in workshops, seminars, etc.;

Provides coverage in absence of other staff;

Provides intake for meals-on-wheels clients and families, including information about services and determination of appropriateness;

Provides periodic reassessments through home visits and phone calls to evaluate continued appropriateness for services and identify changing care needs;

Obtains physician's order for special diets, etc.;

Supervises food packing, volunteers, etc.



May require a Civil Service Examination.

A)  Graduation from a regionally accredited or New York State registered college or university with a Master's degree in social work and one (1) year of social casework experience involving the elderly in a public or private social agency adhering to acceptable standards; or:

B)  Graduation from a regionally accredited or New York State registerd college or university with a Bachelor's degree and three (3) years of socal casework experience involving the elderly in a public or private social agency adhering to acceptable standards; or:

C)  An equivalent combination of training and experience as defined by the limits of (A) and (B).


NOTE:  Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

Rate of Pay


Contact Information

Melissa Abel - 716-636-3055 Ext. 3111

How to Apply

Please be advised that there is a Local Law requiring Town of Amherst employees to be residents of the Town of Amherst.

Please be advised that the Amherst Town Board adopted Resolution 2021-561 on June 21, 2021 that eliminates the residency requirement for seasonal staff in the Youth & Recreation and Highway Departments and part-time staff in the Youth & Recreation Department, through December 31, 2022.

Non-Town residents may be eligible for Town employment in certain positions – please contact the Town of Amherst Human Resources Department to find out if you may be eligible.

Application for Employment, Reference Release & Research Questionnaire

Forms should be mailed or delivered to:

Human Resources
5583 Main St
Williamsville, NY 14221
(716) 631-7025
9:00 AM - 5:00 PM (Mon-Fri)

About Amherst

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000. Amherst community videos.

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  • General Information:
    (716) 631-7000
  • Email:
  • Address:
    Municipal Building (Town Hall)
  • 5583 Main Street
  • Williamsville, NY 14221