Public Safety Dispatcher (Full Time)

Police Department

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Description of Duties

• Answers and coordinates calls for service between the public and police, fire department, ambulance and other appropriate departments
• Receives calls on multi-lines switchboard regarding various emergencies; (e.g., fires, robberies, stolen vehicles, missing persons, etc.)
• Receives calls over "hot line" from fire departments and ambulance companies
• Dispatches emergency vehicles and ambulances for emergency and routine calls
• Relays calls to appropriate agencies or departments as necessary
• Decides priorities of service when necessary in accordance with established policies
• Operates teletype and computer terminal to enter and retrieve information and relay same as needed
• May make out process routine forms, (stolen and recovered vehicle reports, missing persons, thefts, complaints and others)
• May maintain a log of phone and radio messages
• Maintains status of emergency vehicles 

Qualifications

May require a Civil Service Examination.

A) Completion of sixty (60) semester hours at a regionally accredited or New York State registered two (2) or four (4) year college or university; or

B) Graduation from high school or possession of a high school equivalency diploma and two (2) years of experience in dispatching emergency personnel or working as a telecommunications operator in the public safety area; or

C) An equivalent combination of training and experience as defined by the limits of (A) and (B)

NOTE:  Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full time experience requirements. 

Rate of Pay

$25.695 per hour to $35.574 per hour.

Contact Information

You may download an employment application at www.amherst.ny.us keyword search type "EMPLOYMENT" or pick up application at:

Human Resources Department
Amherst Town Hall

5583 Main Street
Williamsville NY 14221

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How to Apply

Non-Town residents may be eligible for Town employment in certain positions – please contact the Town of Amherst Human Resources Department to find out if you may be eligible.

Application for Employment, Reference Release & Research Questionnaire

Forms should be mailed or delivered to:

Human Resources
5583 Main St
Williamsville, NY 14221
(716) 631-7025
9:00 AM - 5:00 PM (Mon-Fri)