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Social Work Services /  Senior Outreach Services (SOS)

Senior Outreach Services (SOS) strives to identify and assist persons age 60 and older and their families who wish to maintain independent living in their own homes.

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Who We Are

SOS is a government funded program providing assistance to persons age 60 and older. Our free services are available to all seniors residing in the Town of Amherst, Clarence, and Newstead.

Assistance Provided

  • Case Management-The SOS staff provides assessment and re-assessment, care planning, arranging for services, follow-up, monitoring and discharge to ensure the needs are being met.
  • Community Services-The SOS staff can provide you with information and application assistance for home delivered meal program, transportation services, home care, social adult day program, personal emergency response buttons, and caregiver services.
  • Assistance With Applications for Government Programs-The SOS staff can assist with the completion of Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Medicare Savings Program (MSP), Elderly Pharmaceutical Insurance Coverage (EPIC) and others.
  • Information and Referral-The SOS Staff can assist you with finding community resources, support groups, housing options, accessibility home improvement programs and health insurance.

Senior Services

370 John James Audubon Pkwy
Amherst, NY  14228
(716) 636-3050
8:30 AM - 4:15 PM (Mon, Wed, Fri)
8:30 AM - 7:30 PM (Tues, Thurs)


Amherst Center for Senior Services

Abel, Melissa
    Director
    716-636-3050 ext. 3111

Barillari, Troy
    Maintenance
    716-636-3050 ext. 3134

Brackenridge, Susan
    Nutrition Site Coordinator
    716-636-3050 ext. 3131

Cassiol, Matthew
    Maintenance Supervisor
    716-636-3050 ext. 3135

Estrada, Christin
    Nutrition Site Coordinator
    716-636-3050 ext. 3131

Giamberardino, Nancy
    Clerk
    716-636-3050

Giovenco, Gabriella
    Kitchen
    716-636-3050 ext. 3133

Jacobs, Tammy
    Program Coordinator - Membership
    716-636-3050 ext. 3172

Kelly, Laurie
    Senior Clerk Typist
    716-636-3050 ext. 3116

Koeppel, Matthew
    Kitchen
    716-636-3050 ext. 3133

Kwarta, Jodi Lee
    Director of Volunteers
    716-636-3050 ext. 3126

Lazarz, Jennifer
    Program Leader
    716-636-3050 ext. 3112

LeClair, Nancy
    Administration
    716-636-3050 ext. 3173

Notaro, Doreen
    Recreation Leader
    716-636-3050 ext. 3136

Overton, Sandra
    Administration
    716-636-3050 ext. 3120

Oviasogie, Zaneta
    Clerk
    716-636-3050

Potter, Greg
    Porgram Leader
    716-636-3050 ext. 3107

Sullivan, Jamie
    Kitchen
    716-636-3050 ext. 3133

Umphreyville, Amanda
    Reception Desk
    716-636-3050 ext. 3051

Weiss, Cynthia
    Program Leader- Classes
    716-636-3050 ext. 3109

Young, Marc
    Recreation Leader
    716-636-3050

Zarcone, Elizabeth
    Kitchen
    716-636-3050 ext. 3133

Senior Outreach (SOS)

Domres, Linda
    Clerk - PT
    716-636-3050

Illuzzi, Marilyn
    Outreach Caseworker
    716-636-3050 ext. 3155

Ippolito, Doris
    Social Case Worker- PT
    716-636-3065 ext. 3159

Jones, John
    Social Caseworker
    716-636-3050 ext. 3129

Lisiecki, Karen
    Project Coordinator
    716-636-3070 ext. 3156

Macadlo, Pamela
    Case Manager
    716-636-3070 ext. 3157

Miranda, Lucille
    Case Manager
    716-636-3070 ext. 3159

Tomar, Vijaya
    Social Case Worker
    716-636-3065 ext. 3165



Senior Services November Newsletter

Plenty of Fall fun to be had!

Click to view document
Posted on Oct 31, 2024 by the Center for Senior Services.
Senior Center Fall Course Catalog

Check out the classes available through the Senior Center this fall!

Click to view document
Posted on Jul 18, 2024 by the Center for Senior Services.
2024 Senior Services Club List

Join a Club and surround yourself with people with the same interests.

Click to view document
Posted on Jan 09, 2024 by the Center for Senior Services.
Senior Center Club List

The Amherst Center for Senior Services has 40 member only clubs.

Click to view document
Posted on May 24, 2023 by the Center for Senior Services.

About Amherst

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000.

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Americans with Disabilities Act (ADA)

The Town of Amherst ADA Coordinators are Robert McCarthy (Director of Human Resources) and Mark Berke (Commissioner of Buildings).

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The Town of Amherst takes great pride in providing useful, timely and accurate information through its official website. We encourage public participation in our website and ask that you provide your feedback to help us make our site even better. Contact the website administrator at toawebsite@amherst.ny.us.

Get in Touch

  • General Information:
    (716) 631-7000
  • Email:
    toainfo@amherst.ny.us
  • Address:
    Municipal Building (Town Hall)
  • 5583 Main Street
  • Williamsville, NY 14221


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