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Report a Streetlight Outage
If you are aware of a streetlight outage that needs attention, please let us know by using the online form at the following link:
In accordance with National Grid’s guidance, exposed streetlight wires or components should be treated as live electric, stay clear until the area is made safe, and:
- Do:
- Keep children and pets away from the damaged street light.
- Keep your distance from any exposed wire, line may be energized and deadly.
- Stay where you are, including inside your vehicle and report the problem.
- Don't:
- Don’t touch the down pole or exposed wire with your hand or any object – including sticks, brooms, or poles.
- Don’t touch anything in contact with an exposed street light wire, including cars, equipment, objects or other people.
- Don’t drive in the exposed or compromised area of the street light.
How long does it take to repair a streetlight?
Streetlight repair times vary based on the complexity of the repair, but most are completed within two (2) weeks. During severe weather events, restoration times may be longer.
How does the streetlight get repaired or replaced?
After a report is received by the Town of Amherst Engineering Department, our maintenance contractor will investigate the problem. Depending on the severity of the problem, especially outages that require underground construction, repair may take longer than two (2) weeks.
Not all poles and lights are owned and maintained by the Town of Amherst:
Not all street and area lighting are owned and maintained by the Town of Amherst. The Town is not responsible for lights in private parking lots, along rear or side lot lines, and any light located in the Village of Williamsville or outside the municipal boundary. The best way to determine whether a light is owned and maintained by the Town of Amherst is to use our Outage Reporting Form which graphically depicts the Town’s streetlights.
Engineering Department
1100 N Forest Rd
Williamsville,
NY
14221
(716)
631-7154
8:00 AM - 4:00 PM (Mon-Fri)
Engineering Department
Engineering Support Division
Sewer Maintenance Division
Water Pollution Control Division
Environmental Control
Engineering Services Division
Armstrong, Brian
Director of Engineering Services
716-631-7154 ext.
7412
Boudreau, Jessica
Project Manager
716-631-7154 ext.
7427
Hitzel, Michael
Architect
716-631-7154 ext.
7069
Pontikos, Asher
GIS Analyst
716-631-7154 ext.
7415
Schregel, Chris
Project Manager
716-631-7154 ext.
7416
Sewer Maintenance Division
Reberholt, Vaishali
Assistant Town Engineer
716-631-7154 ext.
7421
Burow, Sarah
Senior Engineer Assistant
716-631-7154
Goldstein, Noemi
Messenger
716-631-7154 ext.
7422
Princess, Brian
General Crew Chief
716-631-7154 ext.
7434
Wastewater Treatment Facility
Colter, Quinton
Pretreatment Coordinator
716-691-9771 ext.
8028
Burroughs, Jeffrey
Town Engineer
716-631-7154 ext.
7418
Suszynski, Jerome
Assistant Plant Superintendent
716-691-9771 ext.
8036
Abramo, Joe
Electronics Technician
Barnes, Brian
Senior GIS Analyst
716-631-7154 ext.
7069
Berger, Corey
Senior Electrician
Dean, W. Tom
Purchasing Agent
716-691-9771 ext.
8041
Hoose, Richard
Electronics Technician
Poslinski, Michael
Senior Engineer Assistant
716-691-9771 ext.
8045
Process Control
Process Control
716-691-9771 ext.
8015
Rink, Richard
Project Manager
Russell, Crystal
Accounts Payable
716-691-9771 ext.
8010
Struzik, Gregory
Network Coordinator
716-691-4331 ext.
8025
Tirone, Mark
Chief Wastewater Treatment Plant Operator
716-691-9771 ext.
8017
Vaillancourt, Andrew
Senior Electrician
716-691-9771 ext.
8053
There are currently no active announcements posted by the Engineering Department